We are here to help. At Tiffany Luck, support is available in English. If no dedicated channel is listed in your account area, please use the support option found directly on the site to reach our team.

Payments and Withdrawals

Our team can assist with deposit queries, pending withdrawals, and payment method questions. Withdrawals are processed within 0–24 hours, and the minimum withdrawal amount is £50. When contacting us, please include your transaction reference number, the payment method used, and the amount in question so we can investigate promptly.

Account and Verification

We can guide you through identity checks and document submission required to verify your account. Please let us know which document type you are submitting — for example, a passport, driving licence, or proof of address — and attach clear copies where possible to speed up the process.

Bonuses

If you have a question about your welcome package or free spins, our team can clarify eligibility and wagering requirements. Please quote the bonus name and any relevant transaction reference, and note that the standard playthrough is 35× on deposit plus bonus.

Limits and Self-Exclusion

We take responsible gambling seriously. Our team can help you set deposit limits, cooling-off periods, or a full self-exclusion. Please state clearly the type of restriction you need and the duration you have in mind.